How to get Reimbursement and Compensation: Nordwind

How can you get Nordwind delay compensation? AirHelp can help you understand your rights and make a claim for up to €600 per person . We have helped millions of passengers get the compensation they are owed, hassle-free. We handle all legal matters and paperwork for you — so that you don’t have to.

What are your Rights When it Comes to Nordwind Flight Compensation?

Flight delays and cancellations do happen, and oftentimes, there is very little that air passengers can do about it.

However, for flights that are departing within the EU, you may be able to claim for Nordwind flight compensation , even though they are not a European airline. This is because of a regulation known as EC 261 .

According to this regulation, all flights departing from an EU airport are protected, which means that you can claim Nordwind compensation in the event of a delay, cancellation, or overbooking . Unfortunately, though the departures are covered, the same cannot be said for arrivals. If your Nordwind flight arrives in the EU from an airport that is outside of the EU, you are not covered by EC 261.

You can find out more about your rights here .

Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.

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Getting Nordwind Flight Delay Compensation

Flight delays are never fun. The stress, the confusion, the long hours waiting at the airport — it can be extremely frustrating and even cause you to miss out on pre-planned tours, events, and other time-sensitive engagements at your destination.

Generally, you are eligible for flight delay compensation from Nordwind if you are departing from an EU airport , and if you are delayed by more than 3 hours . Depending on the length of the delay and the distance traveled, you can get up to €600 in compensation .

You are also entitled to receive care including free food, refreshments, and, during lengthier delays, a hotel room, as well as free transfers to and from the airport.

However, not all Nordwind flight delays are eligible for compensation. One notable exception is in cases known as extraordinary circumstances , which include bad weather; as well as health, safety, or security threats; and airport personnel strikes and political unrest. In these cases, Nordwind might have no choice but to delay the flight to ensure the safety of its passengers.

Learn more about flight delays here.

Don’t miss out on the Nordwind flight delay compensation you are owed.

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Getting Nordwind Canceled Flight Compensation

You can get up to €600 in Nordwind flight cancellation compensation , provided that your flight was canceled less than 14 days before you were set to depart , and that the airline was considered responsible for the issue. The flight must also have been scheduled to depart from an EU airport . You can check what is covered in the table below.

If you think you're eligible for Nordwind flight cancellation compensation, be sure to hold onto all of your flight documents. Remember that you have the right to care — which means that the airline must provide you with necessary food, refreshment, and lodgings while you wait for your replacement flights.

You are entitled to a replacement flight to your final destination free of charge — if you choose to travel. Otherwise, you also have the option to ask for a refund.

There are exceptions to receiving compensation, however — if your replacement flight arrives at a similar time to your original arrival time, Nordwind is not obligated to pay compensation. You only receive compensation for lost time.

Learn more here.

Which Nordwind Flights are Covered by EC 261?

How much nordwind flight compensation can you expect.

Table shows values in € as specified in EC 261

If your disrupted flight meets all the requirements of EC 261, you can expect to receive up €600, depending on the travel distance of your flight. However, there may be a few exceptions, so be sure to check with our Compensation Checker. You can claim for flights that occurred in the past 3 years.

Claim with AirHelp and get up to €600 compensation. Find out how much you’re owed today.

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Baggage Policy

Nordwind Airlines has a different baggage policy for carry-on and checked baggage.

Carry-on Baggage

Any piece of hand luggage must fit the dimensions of 55x40x20cm = 115cm. Hand luggage allowance depends on the class flying in.

Passengers in economy are permitted 1 x 5kg bag for their hand luggage.

Passengers in business are permitted 2 x 5kg bag for their hand luggage.

Checked Baggage

Checked baggage for flights with this airline is dependent on the class and fare purchased:

Economy - Light: no free checked baggage

Economy - Optimum: 1 x 15kg

Economy - Premium 1 x 20kg

Business - Optimum OR Premium: 1 x 30kg

Cabin Classes

Nordwind Airlines passengers can either fly in economy class or business class.

Economy Class

The Economy Class service is the airline's more basic cabin, that offers a simple service for an affordable price.

Economy Class Facilities

Passengers can order food and drink from the airline's in-flight menu, with different meals served depending on the route flown and the length of the journey.

Economy Class Seats

Economy Class seats are set out in a 3 x 4 x 3 or 2 x 4 x 2 on  long-haul flights  and 3 x 3 on  short-haul flights , with each seat giving around 29 inches of pitch and 18 inches of width.

Business Class

Business Class passengers can enjoy a bespoke service in an exclusive cabin at the front of the aircraft. The Business Class cabin is available on long, international flights.

Business Class Facilities

Business Class passengers are given priority check-in and boarding at the airport.

In-flight passengers can indulge in delicious Business Class meals, with a choice of alcoholic and non-alcoholic drinks from the airline's in-flight menu.

Each passenger is given a Business Class amenity kit, which includes a toiletry set, sleep mask, a pillow, a blanket and more.

Passengers are given a selection of newspapers to read during the flight.

What are Nord Wind Business Class Seats Like?

Business Class seats are set out in a 2 x 2 x 2 formation and are made from genuine leather.

There are angle-flat seats on the more modern aircraft, these seats have between 50–61 inches of pitch and 19–21 inches of width.

On the less-modern aircraft, seats are reclinable and have 38 inches of pitch and 20 inches of width.

Nord Wind passengers can check in online or at the airport kiosk desk.

Online Check-in

Passengers can check in online from 24 hours and up to one hour prior to their flight departure. Passengers brining animals or weapons must check-in at the airport. All passengers requiring special assistance at the airport must check in in person.

Airport Check-in

Passengers checking in at the airport should go to the Nord Wind check-in desks.

Destinations that Nordwind Airlines flies to

Nord Wind flies to a number of destinations in Russia, Europe and Asia. In 2019, the airline announced a new route between Moscow Sheremetyeo and Hannover in Germany. Nord Wind will also launch a Moscow- Reus service from April 2019.

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Nordwind Airlines

Nordwind airlines Delayed or Cancelled Flight compensation and refund

Nordwind airlines owes other passengers up to €600 (£540) in compensation for Nordwind airlines cancelled and delayed flights.

Do you want to know more how to claim compensation from Nordwind airlines and what to do in such cases?

Nordwind airlines doesn’t want you to know your passengers rights, but our team put together all information you need to know to get paid from Nordwind airlines.

How it works

It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.

Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.

Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.

It's everyone's dreaded travel scenario: you buy a ticket from Nordwind airlines, show up, and discover that your flight is delayed, cancelled, or worse. Or you find that the flight is fine, but you or an immediate family member are denied boarding. What are your rights? Are you due compensation?

You could receive up to €600 from Nordwind airlines . We here at AirAdvisor make claiming compensation easy. If we collect compensation for you, we charge a fee of only 30% from the amount you receive. But we get paid only if we successfully obtain compensation on your behalf.

Delayed or canceled flight with Nordwind airlines Airlines? Find out if you're owed up to €600 in compensation Check Now for Free

If you've had a cancelled or delayed flight and are looking for information about a refund or Nordwind airlines flight compensation, we are here to help. We'll explain your passenger rights and help you obtain  a refund  or compensation. Submit a complaint  to Nordwind airlines and receive  as much as €600  per passenger. Use our free Compensation Calculator to find out much you are owed and to start your Nordwind airlines claim . You don't need to be an expert on Nordwind airlines refund policy or cancellation policy to receive your money back.

What Are My Passenger Rights in Case my Nordwind airlines Flight Was Cancelled or Delayed?

According to  EU law  your rights include:

What Should I Do in Case of Cancellations or a Nordwind airlines Delayed Flight?

Nordwind airlines Flight Compensation Claims

As a passenger, you may be entitled to compensation if the following have occurred:

Nordwind airlines Flight Cancellations: When are they Liable?

When Nordwind airlines can escape liability:  Nordwind airlines claims if a flight was cancelled due to events outside of its control; for example bad weather, or issues at the airport. Such events are typically called extraordinary circumstances and in such cases, you are not entitled to a Nordwind airlines missed flight refund.

All airlines will generally try to book you on the next available flight at no additional charge, in the case of cancelled flights. You may agree to the proposed flight or request another replacement flight, or demand reimbursement if you are not happy with any of the options proposed.

Note: If your rebooked scheduled departure arrives at a similar time to your original departure time, you're not entitled compensation. The law is fair and allows airlines not to pay compensation if you can reach your destination with minimum inconvenience. In most cases, passengers who have a cancelled flight will have valid claims for a Nordwind airlines flight compensation.

An airport employees’ strike is beyond anyone's control. Learn more about  cancellation compensation .

When Nordwind airlines cannot escape liability: When Nordwind airlines cancel flights,  EU 261 Regulation  on air passenger rights are clear: You must be put on an alternative flight or provided with a full flight refund.

Also, if you were notified about the flight cancellation  less than 14 days  before your date of departure, you may be able to receive  up to €600 per person in compensation. Additionally, you may receive Nordwind airlines flight delay compensation if you arrived 3+ hours later than the scheduled arrival time of your initial flight.

Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you. Check Your Flight

Nordwind airlines Flight Refund policy

A flight compensation and a refund are two different things.  Regulations allow you to receive both: a cancellation refund  and  compensation.

In case of a cancellation, an airline will try to re-book you on the similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.

If Nordwind airlines cancels your flight to  extraordinary circumstances  (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.

Types of  ticket refunds : A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.

Note: If Nordwind airlines offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund. 

Rule of thumb : you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.

Nordwind airlines Refund problems? Let our team help you.

Disrupted flight? You might have a right to compensation - up to €600 Check Your Flight

Nordwind airlines Flight Delay Compensation

While all airlines attempt to operate on time, sometimes delays happen.  EU regulation 261  (EU 261) protects passengers in cases of flight delays .

According to  EC 261 , if your flight arrives later than 3 hours at your final destination, you may be eligible to file a Nordwind airlines delayed flight compensation claim form to receive up to  €600  as a flight refund.

Exclusions : Nordwind airlines delayed flight compensation will not be enforceable in case of  extraordinary circumstances . If the flight departure time is delayed because of bad weather or any airport related disruption, that is considered an extraordinary circumstance. Technical problems,  airline staff strike , or operational problems are not valid reasons for rejected compensation claims.

Tip : accepting vouchers or signing release paperwork will result in losing the right to compensation. 

Learn more about passenger rights to  Nordwind airlines delay compensation and how to demand Nordwind airlines claim compensation.

What is the Time Limit for Compensation Claims?

You have up to  six years  to contact Nordwind airlines and collect your compensation and ticket refunds.

How to Claim Compensation for a delayed flight Nordwind airlines?

We advise you to use our free  flight delay compensation calculator for further information. It takes only a couple of minutes to input basic information about your flight. Our calculator will inform you if you are eligible for compensation and exactly how much.

EU 261 Compensation Claim: How Much Can You Get?

Distance Compensation: All flights under 1,500 km Up to €250 per person

Nordwind airlines Internal flights over 1,500 km Up to €400 per person

Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person

Nordwind airlines international flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261. To get calculate how much compensation is owed to you, please use our  free compensation check .

Claim your compensation with AirAdvisor and get up to €600. Find out how much you’re owed today.

If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensation Check Your Flight

Common questions: Compensation Claims and Refunds

What to do when your nordwind airlines flight is cancelled.

Confirm the reason for a flight cancellation with the airline ticket desk. Also, collect receipts for any additional expenses for reimbursement later. Ask the airline to provide food and refreshments for a delay of 3 hours or more. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free  online compensation calculator  to check if you are eligible for compensation and  submit a Nordwind airlines refund for cancellation .

What if I cancel my Nordwind airlines flight? Can I get a refund?

If Nordwind airlines cancels the flight, they must refund the price of ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Nordwind airlines cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.

Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees  as part of a cancellation refund.

Do I also get my money back for the Nordwind airlines cancelled a flight due to Covid-19?

If Nordwind airlines cancelled a flight due to Covid-19, passengers are entitled to a reimbursement as part of flight cancellation rights. If Nordwind airlines attempts to reimburse your cancelled flight with a voucher, we do not recommend taking it. Instead, apply for a refund. If your refund claim is rejected, AirAdvisor can help enforce your claim through our external lawyers.

Can I Get a Nordwind airlines Refund?

In the event that you do not book a refundable, flexible fare and end up canceling your own flight, it is unlikely that you will be reimbursed. Conversely, if Nordwind airlines cancels your flight without any fault of yours then rest assured as it is obliged to provide a full refund.

How many hours for flight delay to be eligible for Nordwind airlines compensation?

Your Nordwind airlines flight delay of 3 hours or more at the airport of final destination (under the same booking) may make you eligible for compensation. However, the amount of compensation may depend on the period of delay and flight distance. You can use the AirAdvisor flight delay compensation calculator to check your Nordwind airlines flight.

How long does it take to get Nordwind airlines flight delay compensation?

Nordwind airlines may take up to 2-3 months to process and reply to flight compensation claims, even though EU regulation 261 sets a period of one (1) month. Also, Nordwind airlines may attempt to delay or ignore claims made by passengers, as airline knows that more than 60% of passengers will not succeed. AirAdvisor team has experience dealing with Nordwind airlines since 2017, so we would be happy to help your case.

How to claim Flight Delay Compensation with Nordwind airlines?

AirAdvisor is here to make sure you receive the compensation you deserve for your airline's delayed or canceled flight . Our team of legal and travel experts have mastered the claims process so that we can get back what rightfully belongs to you - quickly! Don't hesitate another second, reach out now and find out how our services can help in getting your money back as soon as possible.

How much compensation for Nordwind airlines delayed flight can you get?

When flying within Europe, passengers are entitled to up to 250€ (£205) per person for flights under 1,500 km. Those travelling on EU flights over 1,500 km can receive up to 400€ (£330), while international EU flights between 1,500km and 3,500km award a maximum of 400€ (£330). For the longest international journeys (in excess of 3,500 km) you can be reimbursed up to 600€ (£520)!

How Much Time Do I Have to Make My Claim againt Nordwind airlines?

While local laws dictate the specific statute of limitations for filing a compensation claim, as a general rule, travelers have up to three years from the date of their flight to take action. However, it's always best to check your specific country's law. You can quickly and easily check your Nordwind airlines flight eligibility for a claim on the AirAdvisor website in just a few minutes. Our smart system will determine if your claim is time barred or not.

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Nordwind 4+

Nordwind airlines, designed for iphone.

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More opportunities for your travels with the Nordwind Airlines mobile application – start planning your ideal route with convenience and with no unnecessary expenses! Beneficial: – 5% discount for air tickets – free seat selection in the aircraft cabin – 500 bonus miles for Nordwind Club membership Easy: – To buy a ticket – To manage additional services (choosing a seat on the plane, ordering meals, arranging baggage, insurance policy, Aeroexpress tickets and much more) – To keep tickets and boarding passes electronically – To check-in anywhere you like – To check flight status before going to the airport The mobile application is fully synchronized with the official website, has the unified design and work algorithm that allows you to freely navigate in the already familiar ticket purchase and online flight check-in services with one personal account for all the devices . Nordwind Airlines – Fly the future!

Version 1.5.0

Minor fixes have been added and stability has been improved

Ratings and Reviews

Списать накопленные мили даже не предложили
At first it looks like a good app but then you realize that it has too many glitches

Low quality of pilots

poor quality of pilots

App Privacy

The developer, Nordwind Airlines , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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